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Will you listen, I mean really listen?

Will you listen, I mean really listen?

Often the most important part of working with conflict is listening? What did you just say? That is right listening. How well we listen has a lot to do with how we much we concentrate on what is being said. It takes effort to receive, process and respond to others. Do you listen to understand …

Professional Life Conflict is Top Concern

Professional Life Conflict is Top Concern

In their professional lives, an alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. These disabling, sometimes crippling, emotions rob the company of profit and productivity. Executives, managers, musicians and other people that work for them can learn to reduce stress and avoid the conflict and cynicism that drains profits, resources, …