In their professional lives, an alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. This disabling, sometimes crippling, emotions rob the company of profit and productivity. Executives, supervisors, managers and the people who work for them can learn to reduce workplace stress and avoid the conflict and cynicism that drains profits, resources, and relationships. Protection from the hidden costs of workplace tension and hostility can be put in place.
I can help you:
- Create a blame-resistant, emotionally resilient workforce that handles the daily onslaught of frustration without losing momentum, mood or confidence.
- Replace bitterness about the past with shared responsibility for the future.
- Quickly calm agitated colleagues and customers.
Your conflict behavior in the workplace is a result of both personal predispositions and the requirements of the situation in which people find themselves.
My customized approach for your assessment and training is designed to measure this mix of conflict-handling modes with you and help you find the solution to move forward.
Remember conflict is inevitable. It can be helpful. It can be only temporary. It should/must be managed!